Privacy Policy

Last updated: 29 October 2026

This Privacy Policy explains how iPOP Solution LLp ("iTinerary360", "we", "us" or "our") collects, uses, stores and protects personal information when you visit itinerary360.in, request a demo or use the iTinerary360 travel agency management platform.

1. Who We Are

iTinerary360 is a travel agency management platform for travel agencies and tour operators in India. It is built by iPOP Solution LLp, based in Ahmedabad, Gujarat, India. For the purposes of this policy, iPOP Solution LLp is the organisation responsible for the personal information described here.

2. Information We Collect

Information you give us

When you fill in our demo or contact form, or contact us directly, we may collect:

  • Your name
  • Your email address and phone number
  • Your agency name and city
  • Any message or requirement you write to us

Information collected when you use the platform

If you or your agency uses iTinerary360, we process the information you enter, such as:

  • Account details of your team members
  • Customer enquiries and traveller details
  • Hotel rate sheets, quotations and bookings
  • Payment, expense and profit records

Information collected automatically

When you visit our website, we may automatically collect technical information such as your browser type, device, pages visited and approximate location, using cookies and similar technologies.

3. How We Use Your Information

We use personal information to:

  • Respond to demo requests and enquiries
  • Provide, maintain and improve the platform
  • Create and manage user accounts
  • Send service messages and important updates
  • Provide customer support
  • Understand how our website is used and improve it
  • Protect the security of our website and platform
  • Meet our legal obligations

4. Your Customers' Data

Travel agencies using iTinerary360 enter information about their own customers and travellers. For that information, the agency decides why and how it is used, and iTinerary360 processes it on the agency's behalf to provide the service. We do not use your customers' personal information to market our own products to them. If you are a traveller and have a question about your information, please contact the travel agency you booked with.

5. Consent and Legal Basis

We process personal information with your consent, such as when you submit a form, and where needed to provide our services or to comply with the law. You can withdraw your consent at any time by contacting us, as explained in the section on your rights below.

6. Cookies and Analytics

We use cookies and similar technologies to make the website work and to understand how visitors use it. You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of the website work.

7. Sharing Your Information

We do not sell your personal information. We may share it only with:

  • Service providers who help us run the website and platform, such as hosting, email and analytics providers, under appropriate confidentiality obligations
  • Authorities or other parties when required by law or to protect our legal rights
  • A successor organisation, if our business is transferred, with the same level of protection for your information

8. Data Storage and Retention

We keep personal information only for as long as needed for the purposes described in this policy, to provide the service you have requested or to meet legal requirements. When information is no longer needed, we delete it or make it anonymous. [CONFIRM WHERE DATA IS HOSTED, e.g. servers located in India.]

9. Data Security

We take reasonable technical and organisational steps to protect personal information from unauthorised access, loss, misuse or disclosure. No online system can be completely secure, so we cannot guarantee absolute security. If a personal data breach affects you, we will inform you as required by applicable law.

10. Your Rights

Subject to applicable law, you may ask us to:

  • Tell you what personal information we hold about you
  • Correct or update inaccurate information
  • Delete your personal information
  • Withdraw your consent to our processing
  • Respond to a grievance about how we handle your information

To make a request, contact us using the details below. We may need to verify your identity before we act on it.

11. Children's Privacy

iTinerary360 is a business platform intended for travel professionals. We do not knowingly collect personal information from children through our website. If you believe a child has given us personal information, please contact us and we will delete it.

12. Links to Other Websites

Our website may link to other websites, including iPOP Solution LLp. We are not responsible for the privacy practices of those websites, so please read their policies separately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Please review it regularly.

14. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

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